Feedback

We pride ourselves on providing excellent service and are constantly looking to improve our services.

Help us achieve this goal by filling in this very quick 2-3 minute Patient Feedback Survey – click here


Selected Feedback / Testimonials

William Geel. He’s changed my life. Overnight.” read the whole letter here!! Debbie Mayo-Smith, International Motivational Speaker, bestselling author and media columnist (website here)

What a pleasant first time physio experience! I was freaking out when I hurt myself during my training and was desperately looking for a physiotherapy clinic that opens on Sunday. I was very lucky to get hold of Nathen. I went in after 4pm and he even stayed behind after his normal work hours to see me. He was very friendly, knowledgeable and patient. Even though I live in Epsom I’d definitely go back to GI again if I have any troubles. Patient – From on-line feedback form (above)

On behalf of our Rugby Club our sincere thanks to the Physio Rehab Group for the Winter Sports Pack.  We are very Grateful for all the support you have given us. Frances Leilua – Club President

I would like to commend Katherine on her patience, kindness, knowledge and general handling of mum.  Jacky – Patients Daughter

Fantastic service!  Won’t hesitate coming back if I need a physiotherapist. Dora, Patient

We had our squad go through the SwimScreen process.  They all received individual reports with specific recommendations.  We also adopted the recommendations as a squad implementing good warm up / prep & appropriate stretching regimes.  It has been great addition to our squad.  Steve, Coach

Had a ‘Swimscreen’ assessment at GI Pools Physio.  In 40 – 45 minutes, they take you through a series of exercises identifying areas of strength and weakness in the muscles and range of motion that influence your swimming stroke…. It’s quite painless, a good price and pinpoints the key issues holding back your stroke or contributing to those niggly injuries that won’ t go away. The screen has been developed and used with elite NZ swimmers over the last 5 years so….. I recommend it as a great way to sort out the kinks in your posture that are affecting your stroke - Tim, IronMan Competitor

90 – 95% satisfaction ratings from Christian Healthcare Trusts Monthly Satisfaction Surveys 2008 – currently - CHT Quality Manager

“Wonderful!  Mum was hugely impressed with your physiotherapist and was back to her gardening much quicker than she thought she would be after her operation.  Thank you very much.” Bridget – Patients Daughter

“I have seen many health care professionals, and without a doubt S….. is the person that I hold in the utmost regard, not only for her professional conduct and treatment but her care and understanding that she gives to her patients” Nicole – Patient

“my dealings with your physiotherapists has truly been a pleasure throughout the year and I have appreciated all the assistance they have given my clients.  So thank you everyone, keep up the awesome work” D….. ACC Case Manager

“many thanks for your extra work, thorough treatment & rehabilitation of  Mr S……, Miss D….. & Mr P……  I know it hugely appreciated by these people and has improved their lives significantly”  T …… ACC Case Manager